Frequently Asked Questions
Are you following any Covid Protocols?
ABSOLUTELY! Our entire team is screened every day for temperature and any kind of symptoms. NO ONE is allowed to work with any sign of symptoms or illness! We are also using masks, gloves, and shoe covers in ALL homes. In addition to disinfecting our equipment after each job.
Do you provide your own supplies?
Yes, we have all of our own supplies and equipment! If you have particular products you preferred used on specific surfaces we are happy to use your as well!
Is the cleaning staff trained and background checked?
YES! Our entire staff is background checked prior to entering any home or facility. Every team member goes through a rigorous training in proper cleaning techniques, use of chemicals, and care of homes!
How long does house cleaning take?
The cleaning time varies drastically depending on the size of your home and the condition. The more dust and grime built up the longer the cleaning will take!
Do I have to be home while the team is here to clean my house?
No, you do not need to be present at the time of service. We need access to the home, we need to know how you would like us to lock up if you're not planning to return and payment arrangements must be made prior!
How are The Miracle Maids different from other cleaning services?
We are a professional company, meaning we are fully licensed and insured, our services are guaranteed, we are more reliable and provide a higher quality service than the other guys!
What are your rates?
Our rates are based on the size of your home and the level of cleaning required! Our cleaning service is very thorough so size is not always the determining factor. The condition of the home largely outweighs the size!